Privacy Policy

1. Information We Collect

Information You Provide

• Name, email address, phone number, and mailing address
• Driver's license information for identity verification
• Financial information including income, employment, and credit application data
• Vehicle trade-in information
• Payment information processed securely through Plaid

Information Collected Automatically

• Browser type, IP address, and device information
• Pages visited, time spent, and actions taken on our site
• Cookie data and tracking pixels (Facebook, Google Analytics)

2. How We Use Your Information

• To process your vehicle purchase and financing application
• To submit your credit application to lending partners including Credit Acceptance Corporation
• To communicate about your application status and delivery
• To send marketing communications (you may opt out at any time)
• To improve our website and services
• To comply with legal obligations

3. How Long We Retain It

Retention periods are set per legal guidance and vary by data type. Completed order records and payment records are retained per state DMV and tax regulations.

4. Third Parties We Share Data With

We do not sell your personal information. We may share your information with:

• Credit Acceptance Corporation — financing application processing
• Plaid — secure payment processing
• DealerCenter — dealer management system
• Government agencies (DMV, state title) — as required by law

5. Data Security

We use industry-standard SSL encryption and secure data storage practices. Payment information is processed through Plaid's bank-level security and is never stored on our servers.

6. Cookies

We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser. Some features may not function properly if cookies are disabled.

7. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your data, subject to legal retention obligations
• Opt-out — unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at: help@boinesdirect.com

8. Contact for Privacy Inquiries

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the effective date at the top of this page will be updated. Continued use of the platform after changes constitutes acceptance of the revised policy.