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Boines Auto Motors LLC dba Boines Direct
Effective Date: July 21, 2026
Last Updated: July 23, 2026
These Terms of Use ("Terms") are a binding agreement between you and Boines Auto Motors LLC dba Boines Direct ("Boines Direct," "we," "us," "our"), a Georgia limited liability company and licensed Georgia used motor vehicle dealer, license number UCAR047916, located at 6531 Roosevelt Highway, Union City GA 30291.
These Terms govern your access to and use of boinesdirect.com, our customer portal, our mobile-optimized pages, and any related services, tools, or communications (collectively, the "Services").
By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
Section 20 contains a binding arbitration agreement and a class action waiver that affect your legal rights. Please read it carefully.
If you purchase a vehicle from us, you will sign transaction documents including a Retail Purchase Agreement or Buyer's Order, an FTC Buyers Guide, an odometer disclosure, and, if financed, a Retail Installment Sale Contract.
Those signed documents control the sale. If anything in these Terms conflicts with a signed transaction document, the signed transaction document governs as to that conflict. These Terms continue to govern your use of the Services generally.
Our Privacy Policy is incorporated into these Terms by reference.
To use the Services to purchase a vehicle, you must:
We may verify your identity, refuse service, cancel an order, or close an account at our discretion where permitted by law, including for suspected fraud, misrepresentation, or inability to complete a lawful sale.
Vehicle listings on the Services are invitations to make an offer, not binding offers to sell.
No contract is formed until you sign a Retail Purchase Agreement or Buyer's Order and we accept it in writing.
Inventory changes constantly. A vehicle shown as available may be sold, on hold, or withdrawn at any time before contract formation.
We reserve the right to correct errors in price, payment estimate, mileage, VIN, options, features, photographs, or vehicle descriptions, including after an order is submitted but before contract formation. If a material error is discovered, we will notify you and you may cancel without penalty. Any amount you paid toward the erroneous transaction will be refunded.
All vehicles we sell are used. Used vehicles have wear consistent with their age and mileage.
Photographs are of the actual vehicle unless clearly identified as stock imagery. Colors, finishes, and defects may appear differently on your screen than in person. Some images are processed to remove or replace backgrounds; this does not alter the vehicle itself.
360-degree spin viewers and photo sets are intended to be representative, not exhaustive. They do not capture every scratch, chip, dent, stain, or mechanical characteristic.
Condition designations we apply, such as Excellent, Good, or Fair, are our general summary judgments. They are not certifications, guarantees, or warranties of mechanical condition.
Our multi-point inspection is a visual and operational check performed at a point in time. It is not a guarantee of future performance and is not a substitute for your own inspection.
Mileage is disclosed as shown on the odometer and reported on the federal odometer statement. We do not guarantee actual mileage where the odometer is disclosed as inaccurate, exceeding mechanical limits, or not actual.
Vehicle history reports come from third-party providers. We do not control, verify, or guarantee their accuracy or completeness. Not all accidents, damage, or repairs are reported to those providers.
You are encouraged to arrange an independent pre-purchase inspection at your own expense before purchase.
The price displayed for a vehicle is the full price at which we will sell that vehicle to you. It already includes the $499 dealer documentary fee and every other non-government charge we require you to pay in order to buy the vehicle.
We do not add dealer fees, documentary fees, processing fees, administrative fees, electronic titling fees, preparation fees, reconditioning fees, transport fees, or "market adjustments" on top of the displayed price. If a charge is required to buy the car, it is already in the number you see.
Only the following are added to the displayed price:
Delivery within our service states is included in the displayed price at no separate charge.
Your Buyer's Order will itemize the vehicle price, the documentary fee included within it, each government charge, and each optional product you selected. You will not be charged any amount that is not itemized on that document, and the total you sign for will not exceed the displayed price plus the government charges and optional products listed above.
The $499 documentary fee is not a government charge. This charge represents costs and profit to the dealer for items such as inspecting, cleaning, and adjusting vehicles, and preparing documents related to the sale. It is not required by law, and the amount is not set or regulated by any state.
Fees we charge our partner dealers are a matter between us and those dealers. They are never passed through to you as a separate consumer charge and are not added to your price.
Monthly payment figures, buying power estimates, and pre-qualification results shown on the Services are estimates for illustration only. They are not offers of credit, not commitments to lend, and not guarantees of terms. Actual terms depend on lender approval, your credit, the vehicle, down payment, term, and applicable rates. Estimated payments are calculated from the all-in price described above and are labeled with the assumptions used.
Prices are subject to the error-correction provision in Section 4. If a displayed price is materially wrong, we will notify you and you may cancel without penalty rather than being charged the corrected amount.
Submitting an order, reservation, or hold request does not obligate us to sell you the vehicle.
Any deposit or hold amount, its refundability, and its duration will be disclosed to you in writing at the time you pay it.
We are the seller of record on all transactions.
We may cancel an order before delivery if the vehicle becomes unavailable, if financing is not approved, if title cannot be secured, if information you provided proves materially inaccurate, or if we suspect fraud. Amounts you paid will be refunded.
We do not lend. We may assist you in applying to third-party lenders and finance companies.
Submitting a credit application authorizes us and the lenders we submit to obtain your consumer credit report and verify the information provided.
Approval is never guaranteed, regardless of any messaging on the Services about credit availability. "All credit welcome" describes the range of applicants we will submit, not an approval promise.
Terms offered by a lender are the lender's, not ours. We may receive compensation from a lender in connection with a financed transaction, and that compensation may vary.
If a financed sale is conditioned on final lender funding, that condition will be stated in your signed documents. If the condition is not met, the parties' rights are governed by those documents and applicable state law.
Online trade-in valuations are preliminary estimates based solely on the information and photos you supply.
Any offer is subject to physical inspection and verification of the vehicle's condition, mileage, title status, and payoff. The final offer may differ from the estimate, and we may withdraw an offer if the vehicle differs materially from your description.
You represent that you have clear legal title or authority to transfer the vehicle, that you have disclosed all liens, and that the odometer reading is accurate to your knowledge.
If a lienholder payoff amount you provided is understated, you remain responsible for the difference.
Undisclosed material defects, prior structural damage, branded titles, or misrepresentation may result in adjustment or unwind of the trade.
Delivery timeframes shown on the Services are targets, not guarantees. Weather, carrier capacity, title processing, funding, and inspection may delay delivery.
We will not deliver a vehicle until title is secured.
You must be present at delivery, present a valid driver's license, provide proof of current insurance covering the vehicle, and sign the delivery acknowledgment and odometer disclosure.
Delivery address must be within our service states and reasonably accessible to a transport carrier.
Risk of loss passes to you upon delivery and your acceptance, or as otherwise stated in your signed documents.
Delivery within our service states is included in the vehicle price at no separate charge. If you are unavailable for a scheduled delivery appointment you agreed to, a redelivery charge may apply; any such charge will be disclosed to you in writing in advance and is not a condition of the original advertised price.
Our 7-Day Money-Back Guarantee applies to retail vehicle purchases and is subject to the full written policy provided with your transaction documents. In summary:
The written policy in your transaction documents controls in all respects.
Read the FTC Buyers Guide displayed on the vehicle and included in your paperwork. It is part of your contract and overrides contrary statements.
Eligible vehicles include a 90-day limited warranty administered by ASC Warranty (Auto Services Company). Coverage, exclusions, deductibles, claim procedures, and duration are set by the warranty administrator's contract, not by us. We are not the warranty administrator or obligor.
Where a vehicle is sold "AS IS – NO DEALER WARRANTY" as marked on the Buyers Guide, we make no warranty and you bear the entire cost of any repairs.
Except for warranties expressly stated in writing in your signed documents, and to the fullest extent permitted by applicable law, we disclaim all implied warranties, including the implied warranties of merchantability and fitness for a particular purpose. Some states do not permit this disclaimer, and where they do not, it does not apply to you.
Any manufacturer warranty that remains on a used vehicle is the manufacturer's obligation, not ours.
Vehicle service contracts and GAP waivers are optional products issued and administered by third parties. They are not required to purchase or finance a vehicle, and their terms are set entirely by the issuing administrator.
Account access uses a one-time passcode sent to your email or mobile number. Keep access to that email account and phone number secure.
You are responsible for all activity under your account.
Notify us immediately at privacy@boinesdirect.com or +1 833-350-8806 if you suspect unauthorized access.
We may suspend or terminate an account for violation of these Terms, suspected fraud, or abusive conduct toward our staff or partners.
You agree not to:
We may investigate and take legal action against violations, including referral to law enforcement.
When you upload photos, videos, vehicle information, reviews, or other content ("User Content"), you grant Boines Direct a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, host, store, reproduce, modify, adapt, publish, and display that User Content in connection with operating, marketing, and improving the Services.
You represent that you own or have all necessary rights to the User Content and that it does not infringe any third party's rights or violate any law.
We may remove User Content at any time for any reason. We do not routinely monitor User Content and are not responsible for it.
If you submit ideas, suggestions, or feedback, we may use them without restriction, compensation, or obligation to you.
The Services, including all text, graphics, photographs, 360-degree imagery, layouts, software, code, logos, and the marks BOINES DIRECT, DIRECT ADVANTAGE, and related brand elements, are owned by Boines Auto Motors LLC or its licensors and are protected by copyright, trademark, and other laws.
You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial purpose of shopping for and purchasing a vehicle. All other rights are reserved. You may not copy, reproduce, distribute, publicly display, or create derivative works from the Services without our written permission.
Third-party marks appearing on the Services, including vehicle manufacturer names and model designations, are the property of their respective owners. Their use is for identification purposes only and does not imply affiliation, sponsorship, or endorsement.
By using the Services, you consent to conduct business electronically under the federal E-SIGN Act and applicable state law. You agree that:
Calls and messages with us may be monitored or recorded. Text messaging terms and opt-out instructions are described in our Privacy Policy.
The Services are provided "AS IS" and "AS AVAILABLE" without warranty of any kind.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation.
We do not warrant that the Services will be secure, available at any particular time, or free of viruses or errors, or that listings, pricing, estimates, availability, or third-party data will be accurate or current.
This section applies to the website and related digital services. It does not disclaim, limit, or affect any express written warranty on a vehicle, the ASC Warranty coverage, the 7-Day Money-Back Guarantee, or any right you have under applicable state motor vehicle or consumer protection law.
To the fullest extent permitted by law:
Boines Direct will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, loss of use, substitute transportation, rental costs, or business interruption, arising out of or relating to the Services, even if advised of the possibility.
Our total aggregate liability arising out of or relating to your use of the Services will not exceed the greater of (a) the amount you paid to us for the transaction giving rise to the claim, or (b) one hundred dollars ($100).
Nothing in this section limits liability that cannot be limited under applicable law, including liability for fraud, willful misconduct, gross negligence, personal injury or death caused by our negligence, or any liability under state motor vehicle dealer or consumer protection statutes that may not be waived. Some states do not allow certain limitations, so parts of this section may not apply to you.
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury trial.
Before starting arbitration, you agree to contact us at privacy@boinesdirect.com or +1 833-350-8806 and give us 60 days to resolve the dispute informally. Most issues are resolved this way.
If we cannot resolve a dispute informally, you and Boines Direct agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court.
Either party may bring an individual action in small claims court if it qualifies. Either party may seek injunctive relief in court to protect intellectual property or address unauthorized access to the Services.
You and Boines Direct agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims or preside over any class or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this Section 20 remains in effect.
You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice with your name, address, email, and a clear statement that you decline arbitration to:
Boines Auto Motors LLC, Attn: Legal — Arbitration Opt-Out
6531 Roosevelt Highway
Union City, GA 30291
Opting out will not affect any other part of these Terms, and will not affect your ability to purchase from us.
We will pay arbitration filing and administrative fees to the extent required by the AAA Consumer Arbitration Rules. Each party otherwise bears its own attorneys' fees unless the arbitrator awards them under applicable law.
If a Retail Installment Sale Contract or other transaction document you sign contains its own arbitration provision, that provision governs disputes arising from that transaction.
This Section 20 survives termination of these Terms and closure of your account.
These Terms are governed by the laws of the State of Georgia, without regard to its conflict of laws rules. For any dispute not subject to arbitration, the exclusive venue is the state or federal courts located in Fulton County, Georgia, and you consent to personal jurisdiction there.
Nothing in this section deprives you of the protection of mandatory consumer protection laws of your state of residence.
You agree to indemnify and hold harmless Boines Auto Motors LLC, its members, officers, employees, and agents from any claim, loss, liability, or expense, including reasonable attorneys' fees, arising from your violation of these Terms, your misuse of the Services, your User Content, your misrepresentation of a trade-in or credit application, or your violation of any law or third-party right.
The Services link to third-party sites and tools, including lender portals, payment and bank-verification providers, vehicle history reports, and e-signature platforms. We do not control and are not responsible for their content, terms, availability, or privacy practices. Your use of them is at your own risk and subject to their agreements.
If you believe content on the Services infringes your copyright, send a notice under the Digital Millennium Copyright Act to our designated agent at privacy@boinesdirect.com, including: identification of the copyrighted work, identification of the material and its location, your contact information, a statement of good-faith belief that use is unauthorized, a statement under penalty of perjury that your notice is accurate and you are authorized to act, and your signature.
We are working to make the Services usable by people of all abilities. If you encounter a barrier, contact us at +1 833-350-8806 or privacy@boinesdirect.com and we will work with you to provide the information or complete the transaction through an alternative method.
We may modify, suspend, or discontinue any part of the Services at any time.
We may update these Terms. We will post the revised version with a new "Last Updated" date. Material changes take effect no earlier than 30 days after posting, and we will provide notice through the Services or by email. Your continued use after the effective date constitutes acceptance. Changes do not apply retroactively to a transaction already contracted.
Severability. If any provision is held unenforceable, the remainder stays in effect.
No waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms. We may assign them in connection with a merger, financing, or sale of assets.
Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
Entire agreement. These Terms, the Privacy Policy, and any signed transaction documents are the entire agreement between you and us regarding the Services.
Headings are for convenience only.
Boines Auto Motors LLC dba Boines Direct
6531 Roosevelt Highway, Union City GA 30291
Email: privacy@boinesdirect.com
Phone: +1 833-350-8806
Georgia Used Motor Vehicle Dealer License No. UCAR047916
© 2026 Boines Auto Motors LLC dba Boines Direct. All rights reserved.